- Amazon Refund Recall Phishing Scam
What You Need to Know
Scammers are exploiting Amazon’s reputation by sending convincing phishing emails and text messages claiming a product you purchased failed a quality inspection and is being recalled. The message promises a full refund without requiring a return, urging you to click a link to claim it. That link leads to a fake Amazon page designed to steal your account credentials, payment details, and personal information. Once obtained, scammers can hijack your Amazon account, make fraudulent purchases, and commit identity theft. The use of Amazon’s official logo and realistic formatting makes these scams particularly hard to detect.
What You Should Do
Protect yourself by verifying all refund or recall claims directly through Amazon’s official channels.
Do not click links in unsolicited messages—instead, log in to your Amazon account directly from the website or app to check for notifications.
Never share your credentials or payment information unless you are certain you are on the legitimate Amazon site.
Verify suspicious messages by calling Amazon directly at 866-216-1075 or 888-280-4331.
Ignore phone numbers listed in the suspicious message—they are often controlled by scammers.
A cautious, direct approach is your best defense against these highly convincing fake recall refund scams.
Think you are being scammed? Call our scam hotline or email us for help:
(801)-724-6211
scamwatch@invisus.com
