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What You Need to Know

In 2021, T-Mobile suffered a major data breach affecting approximately 76 million customers. Hackers stole highly sensitive personal information—including names, phone numbers, Social Security numbers, addresses, and account PINs. This information has been sold on the dark web and can be used for identity theft, credit fraud, or smishing attacks (fraudulent texts pretending to be from T-Mobile). This was T-Mobile’s sixth breach in four years, highlighting an ongoing risk for its customers. While a class action settlement has been reached and payouts are underway, the threat of scammers exploiting the situation remains high.

What You Should Do

If you were affected by the T-Mobile breach—or even if you’re just a customer—you must stay vigilant against follow-up scams and take steps to secure your identity. Here’s what to do:

Watch for fake settlement messages:

  • Do not click links in texts or emails claiming to be about the T-Mobile settlement.
  • Never share personal or financial info with anyone who contacts you unexpectedly.


Visit only the official settlement site
if you have questions or want to check your claim.

Secure your mobile account:

  • Update your T-Mobile account PIN.
  • Enable extra security features like account locks or alerts.


Monitor your identity:

  • Keep an eye on your credit reports and bank accounts.
  • Consider identity theft monitoring services.


Ignore payment requests related to the settlement:

  • You do not need to pay anything to receive compensation.


Check for additional payments:

  • If funds are left over from the $350 million settlement, victims will receive extra compensation automatically.

Think you are being scammed? Call our scam hotline or email us for help:
(801)-724-6211
scamwatch@invisus.com